FAQ
Click on the question to find answers to what you’re curious about. Can’t find the answer? Feel free to contact us via email, and we’ll respond as soon as possible within our opening hours.
Conditions and Opening Hours
Are you open?
Tjørhomfjellet is open daily from 09:00-16:00 (the chairlift closes at 15:30 until February 1st). Ålsheia is open on weekends and holidays from 09:30-16:00. In addition, there is evening skiing in Ålsheia from Wednesday to Saturday, 17:00–21:00, until mid-March.
Read more about our opening hours HERE or check our morning update, posted around 08:00 on Facebook and Instagram, for the day’s opening hours.
The opening of additional lifts and slopes will happen when there’s enough snow, and we’ll inform you on Facebook when they open.
How’s the weather?
We use yr.no to provide weather forecasts. You can easily check this yourself. Check HERE for Tjørhomfjellet and HERE for Ålsheia. If weather affects opening or similar, we’ll post about it in the morning updates on social media around 08:00.
When do you open Nyestøl and/or the park in Ålsheia?
In Nyestøl and several of our other trails, we entirely rely on natural snow. This means we need a lot of natural snow before we can open these areas. When the operations department deems it safe to use a snow groomer in the various trails, they’ll do everything possible to open the trails as early as possible. It’ll be announced on social media when more trails open and which ones are open.
The park in Ålsheia opens as soon as more trails open in the facility. It’ll be announced on social media when the park opens.
What are the current conditions?
Keep an eye out on our morning update on Facebook every morning at 8 AM or fnugg.no/sirdal
Lift pass
Are you sold out of ski passes?
If the availability shows 0 in our online shop, unfortunately, we’re sold out of ski passes for the current day. Some days around 12-13 o’clock, we’ll consider releasing more afternoon passes if there’s capacity for it. Just check our online shop HER
Do I need to book online before coming?
All ski passes, ski rentals, ski school, ski service, etc., must be booked online. It doesn’t need to be done before arrival, but if you wait until you arrive, there’s a risk it might be sold out. If it’s not available in the online shop, it means it’s sold out.
Book ski pass HER
Book ski rental HER
Book ski school and ski service on the same link as ski rental but under the right tabs.
Are there still capacity restrictions in the facility?
Yes, we have them. This is no longer due to COVID but because we have a maximum capacity limit for how many we can have in our facility based on its size (lifts and slopes). This is done to ensure a good experience for those who have paid for ski passes, so you can avoid the longest queues and enjoy your day on the slopes.
Where do I collect the pass I’ve ordered?
You can find our pickup machines outside the restaurant in Hulderheimen, outside the ski rental by the chairlift, and outside the café in Ålsheia. Scan the QR-code that you have receved in a e-mail, and your cards will be printed in the ticket machine.
I left the chip card I loaded with a ticket at home.
We can transfer your ticket to another chip card!
Bring the product receipt to the ski rental in Tjørhomfjellet, and we’ll fix it there.
It costs 250 NOK for a replacement season pass. This applies to forgotten, lost, mixed-up cards, etc. Contact the ski rental with the chairlift.
Can I change my pass to a different date?
If you notify us within 10 days before your pass date, we can move it to another day. Send us an email at post@sirdalfjellpark.no with the product receipt, date on the pass, number of passes, and the type of pass, and we’ll send you promo codes so you can book for a new day.
Do you sell punch cards?
No, we don’t sell punch cards. Read about the types of cards we offer HER. It’s possible to pay for individual rides directly on the chairlift if you want to go on a hike/ski tour to Storeknut and Røseknuten.
I need a companion.
If you need a companion, you should purchase a ticket for yourself for the desired date.
The companion should email us at post@sirdalfjellpark.no with a copy or photo of their companion certificate. We will then send a promo code that can be used to book a child’s ticket for the companion.
Do I have to pay to use the children’s area in Ålsheia or the tow in Hulderheimen?
No, you don’t need to Read more about our lift pass prices HER
Do I need a lift pass for children under 7?
Yes, you do. Read more about our lift pass prices HER
Other
Where can I go sledding?
It’s not permitted to sled in any of our facilities due to safety reasons. However, Sirdal is full of beautiful nature and great sledding hills. We recommend visiting Kvæven Bygdetun, which offers good parking facilities, cross-country ski trails, and fantastic scenery.
How do I book accommodation?
Accommodation can be booked HER.
How do I use the lift pass I’ve booked through accommodation?
The lift passes will be placed in the rooms to be ready upon arrival. If you book accommodation, the lift pass will be valid for the day after check-in.
For example:
If you book an apartment from Saturday to Sunday, the lift pass will be available for Sunday.
If you book an apartment from Friday to Saturday, the lift pass will be available for Saturday.
Is there a bus service up to your location?
Boreal operates the Ski Bus to and from Sirdal on weekends and holidays. Read more about the ski bus HER
Can I make a table reservation at the Sirdal Lodge restaurant?
Absolutely! Tables can be booked on the Facebook page of Sirdal Lodge, HER
